Field Service Management​

Location based services to empower field sales representatives improve customer relationship management by delivering targeted messages, tracking customer data and identifying nearby points-of-interest (POI)

Field Rep Tracking

  • Mobile app to for geo-tagging of offline retail stores, that do not show up on commonly used maps with accurate store information including provision to capture store images and take notes.
  • Fuzzy logic and automated verification of store details.Software to bridge communication gap between office and field by increasing transparency into fieldwork.
  • Inbuilt gamification modules to incentivise field agents.
  • Offline data collection and logging. 
  • Web dashboard with heat map of stores in pre-defined geographies.

Assignment Tracking

  • Web and Mobile based application to visit stores and record sales orders. 
  • Plan sales itineraries and track sales staff visits to points of sales in real time to effectively gauge sales force performance.
  • Gain deeper insights, mine new sales opportunities and create personalized reports to make smarter business decisions.